Refund policy

Returns Policy

We want you to love your purchase. If something isn't right, we're here to help.

Returns

We accept returns of unused and unopened items within 30 days of delivery. To be eligible for a return, the product must be in its original packaging and in the same condition you received it.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

Opened or used products
Items damaged through normal use or misuse
Final sale or clearance items
Gift cards

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and a photo of the item. We'll work to make it right as quickly as possible.

Refunds

Once we receive and inspect your return, we'll let you know if your refund is approved. If approved, your refund will be issued to your original payment method within 5-10 business days. Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We do not offer direct exchanges at this time. If you'd like a different item, please return the original eligible product and place a new order.

How to Start a Return

To start a return, please contact our customer support team with your order number and reason for return. If your return is approved, we'll provide return instructions.